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Course Overview

  • 1 Year
  • (Level 3)
  • Consist of Levels 2, 3, 4, 5

This course provides learners with the foundational knowledge and practical skills needed to operate effectively in office environments across industries. From managing files to organising meetings and handling customer service tasks, students gain hands-on experience in administrative tools, communication, and digital office applications.

What You'll Learn

  • Office procedures and administration
  • Professional communication (verbal and written)
  • Computer literacy and the MS Office suite
  • Record and file management
  • Time and diary management
  • Workplace ethics and customer service

Career Prospects

Upon successful completion, graduates will be well-equipped to take up roles in both the public and private sectors. Possible career paths include:

  • Administrative Assistant
  • Receptionist
  • Office Clerk
  • Personal Assistant
  • Front Desk Coordinator

Further Opportunities

This course provides a solid base to pursue further studies in business administration, human resource management, or entrepreneurship.